“BETTER THAN EXCEPTIONAL
Having visited one or two other rival firms’ showrooms, we found the whole experience of working with Keith at Simply Tiles and Bathrooms at Cheadle Hulme from initially walking through the door, to design and eventual installation of our en suite bathroom, stress free and easy. The other firms we visited produced designs without visiting our property. We weren’t impressed with that (no acknowledgement of potential problems in the house).
First impressions with Simply Tiles and Bathrooms were really good. Keith visited us to see our existing en suite and take measurements, patiently listened to us and immediately identified a potential problem with the existing soil pipe configuration in the context of a redesign of the room. For peace of mind, Keith asked one of his regular specialist fitters, Mike, to take a look. Mike was soon round and reassured everyone that the problem, although tricky, could be overcome. From this, Keith developed various options. But unlike the other firms who were telling us ‘It normally costs ……, but sign up today and we’ll give you a discount’, Keith is NOT a pressure salesman. The other firms all tried to push their ‘own brand’ products (not great quality on close inspection).
We liked Keith’s straightforward (no gimmicks), fair and honest approach and the fact that the Simply Tiles and Bathrooms products are real quality (the product sells itself) – and so decided to ask him to supply and arrange to fit our en suite. We visited the showroom to speak with Keith a few times and each time he patiently listened to our questions and produced potential solutions to choose from. Mike and Adam fitted the en suite with Keith making visits to check on progress etc. Mike and Adam are two young but still experienced craftsmen. They’re engaging, highly skilled, bright, knowledgeable and reliable guys who can work at pace without rushing important tasks. I would highly recommend Mike and Adam to anyone. Indeed, if we won the lottery, we’d ask Mike and Adam to sort out the bathroom in our mansion!!!!
A pleasure doing business with Keith, Mike and Adam. Great value for money. We made the right choice !!!
Harry and Heather
“We are very pleased with our beautiful new bathrooms, so glad we found you and for sending us Kez and Mark, they have been brilliant, nothing too much trouble and excellent standard of workmanship. Had a good laugh with them too! Will recommend you very highly. Thanks again ”
James & Linda
“Just had a brand new bathroom suite from Simply Tiles & Bathrooms. The service and advice given whilst choosing the design was second to none. Mark and Gary gave me great advice and we are absolutely thrilled with the end result. Also it was great that they could supply the whole bathroom from the porcelain floor tiles to the Victorian high level w/c. Overall excellent service from start to finish and excellent value (We got a great deal)! Very happy customer. ”
“great range of tiles and stone and made our choice effortless with the expert advice given. appreciatted the free delivery service and will definetley reccomend you to our friends. ”
Paul & Sheila. Hale
“just to say thank you for being so helpful and for all your advice in supplying tiles for our bathroom, we will def come again. ”
James and Linda Stephens
“We have just finished having our bathroom fitted by Rob and Neilson and wanted to feedback how happy we have been with their service. They took the time throughout the fit to explain different options and point out areas that may be problematic in future based on their experience, and advise on alternatives. The finish is great and they went the extra mile on every part of the job. We would definitely recommend using the service in future. ”